Refund Policy

Last updated: April 12, 2025

​

We want you to love everything you order from Made By Becca, and we’re here to help if something isn’t right. Please read below for our refund and return policy.

​

🧁 Digital Products

Due to the nature of instant access, all digital product sales are final. This includes eBooks, downloads, online guides, templates, and video tutorials.

If you experience any issues with your file or have trouble accessing your download, email us at bybeccabakery@gmail.com—we’re happy to help!

​

📦 Physical Products

We accept returns and exchanges on physical products if:

• The item arrives damaged or defective

• You received the wrong item

• You contact us within 7 days of delivery

• The item is unused and in its original condition

To request a return or exchange, email bybeccabakery@gmail.com with your order number and a photo (if applicable). We’ll walk you through the next steps!

​

⚠️ Please Note:

• We do not accept returns on used, opened, or custom-made items.

• Return shipping costs are the customer’s responsibility unless the return is due to our error.

• Refunds are issued to the original payment method once we receive and inspect the returned item.

• We do not offer refunds for delays caused by shipping carriers or incorrect addresses entered at checkout.

​

💬 Still Need Help?

If you’re unsure whether your item qualifies or have a unique situation, don’t hesitate to reach out. Just send us an email at bybeccabakery@gmail.com and we’ll do our best to make it right.